clients can easily submit orders online
Client Web Portal
Ready to take test orders and receive cases online? The Client Portal allows your customers to do just that, including creating and auto-tracking sample shipping as well as reviewing reports and even communicating with the lab.
Clients Can...
Submit new cases & test orders
Clients can easily submit new cases and orders via the portal with a step-by-step case "wizard" that also gives sample prep instructions, print-outs, and shipping labels
View past cases and results
Pathologists can be assigned to cases, see their workflow, complete reports and re-assign for review, additional work, and additional signatures.
See billing charges & pay invoices
All billing charges can be shared with clients via the portal, including invoices and the ability to pay them. You can choose what to share via the portal.
Monitor case progress & sample shipping status
Clients can monitor the progress of case work including which stage it is in. They can also see when samples arrive at the lab via the integrated tracking.
Upload relevant docs, images and more
Any relevant photos, past lab work, and other docs can be easily uploaded when cases are submitted and as needed.
Receive reports and results via email AND the portal -
Clients can review results reports, ask additional questions and even forward reports directly to others from the portal.
Interactive Demo of Client Portal
Click around below and get a quick walkthrough of the Client Portal and its various features and options. Enjoy!