Effective date: 9/10/2026

1. Scope and other agreements

These Website Terms of Use (“Website Terms”) concern the public websites operated by Z Rex LLC (“Z Rex,” “we,” or “us”), including zrexsolutions.com and zrex.cc. They describe the permitted use of public website content and features. Where an account or interactive feature requires acceptance, you agree to these Website Terms by affirmatively accepting them. Merely viewing a page does not purchase a service or create a paid subscription.

Paid software and related services are governed by the customer agreement, order form, and applicable addenda accepted for those services. Shipping enrollment and purchases are governed by our Shipping Terms & Claims Policy at https://zrexsolutions.com/shipping-terms/. Those agreements control over these Website Terms for their subject matter. These Website Terms do not amend or replace any previously accepted customer agreement, change its renewal or refund provisions, or create a new right to process customer data.

Our Privacy Policy at https://zrexsolutions.com/privacy-policy/ describes personal-information practices. Our Acceptable Use Policy at https://zrexsolutions.com/acceptable-use-policy/ describes prohibited conduct and applies when incorporated into the applicable agreement. Reviewing a privacy notice is not consent to unrelated marketing or optional tracking.

2. Website use and content

You may view the websites and download materials expressly made available for download for your legitimate personal or internal business purposes. Z Rex and its licensors retain ownership of website text, designs, software, logos, and other protected materials. Do not reproduce, distribute, sell, or modify protected materials beyond permission granted by Z Rex or applicable law. Preserve proprietary notices in permitted copies.

Do not interfere with website operations, access private systems without permission, introduce malicious code, impersonate another person, or use website features for fraud or other unlawful conduct. Do not collect personal information through unauthorized scraping or bypass access controls. These restrictions do not prohibit activity protected by applicable law.

3. Information and offers

Public website materials describe our services generally. Eligibility, scope, pricing, availability, and any qualifications stated with an offer apply. An actual purchase is governed by the information and terms presented and accepted for that purchase. We may correct website errors prospectively; a correction does not automatically change an already accepted order or eliminate rights arising from a misleading statement.

Descriptions of planned features are informational and are not a commitment to deliver them unless included in a signed agreement. Website materials are not veterinary, medical, pharmaceutical, dangerous-goods, or legal advice. Appropriate professional judgment and applicable shipping requirements remain necessary.

4. Forms, messages, and feedback

Provide accurate information when contacting us and share only information you have authority to disclose. Avoid sending passwords, payment-card details, human patient health information, or confidential case materials through general website forms. Use the authorized secure service or support channel for sensitive customer data.

You retain ownership of materials you submit. You allow us to use them as reasonably necessary to respond to your request and as described in the Privacy Policy or applicable service agreement. If you voluntarily provide general product feedback, we may use that feedback to improve our offerings without payment, but this permission does not include a license to use your confidential case records or other customer data outside the applicable customer agreement. We will obtain permission before publishing an identifiable testimonial.

5. Third-party links and embedded features

Websites may link to or display features supplied by third parties, such as scheduling or video tools. Their services and information practices may be governed by separate terms and notices. A link is not a guarantee of third-party accuracy, availability, or performance. Z Rex remains responsible for its own legal obligations concerning the third parties it engages and the information it discloses.

Carrier names and trademarks belong to their respective owners. Displaying a carrier’s name identifies available services and does not itself represent endorsement of Z Rex.

6. Availability, disclaimers, and liability

We work to provide useful and accurate website information, but do not promise that the public websites will always be available or free of errors. To the extent permitted by law, public website content is provided as available, without implied warranties of merchantability or fitness for a particular purpose. This does not disclaim express commitments in a service agreement, override a stated offer, or limit nonwaivable rights.

To the extent permitted by law, Z Rex is not liable under these Website Terms for indirect, consequential, special, or punitive losses arising from public website use. For other claims governed only by these Website Terms, Z Rex’s aggregate liability will not exceed $500. These limits do not apply to fraud, willful misconduct, gross negligence, or liability that cannot lawfully be limited. Claims concerning shipping, purchased software, customer-data processing, or another contracted service are governed by the liability provisions of the applicable agreement rather than this website-only cap.

7. Access restrictions and changes

We may restrict access to affected website features as reasonably necessary to address misuse, security threats, or legal requirements. Such restrictions do not override rights to purchased services, customer-data export, or refunds under a separate agreement.

We may revise these Website Terms prospectively and will post the new effective date. If a material revision requires agreement for an interactive feature, we will present it for acceptance before further use of that feature. Posting revised Website Terms does not retroactively amend an existing contract or resolve an existing dispute in our favor.

8. Disputes and contact

Utah law governs these Website Terms, excluding conflict-of-law rules. Subject to nonwaivable law, disputes governed solely by these Website Terms will be brought in courts with jurisdiction in Salt Lake County, Utah. Different dispute provisions in an applicable customer or shipping agreement control within their scope. These Website Terms do not impose mandatory arbitration or a class-action waiver.

If a provision is unenforceable, the remaining provisions continue to apply. A failure to enforce a provision is not a waiver. These Website Terms govern only their stated subject matter and do not displace a separate service agreement.

Questions and legal notices: contact@zrexsolutions.com; Z Rex LLC, 6905 S 1300 E, Suite 325, Cottonwood Heights, UT 84047, USA. For accessibility help, see https://zrexsolutions.com/accessibility-statement/.